Once in a while, someone will ask about our portfolio.
We had one on our site for a time. People resonated with it. But for whatever reason, those same people mistakenly believed that UX was just a visual thing. And as I stated in a previous post, visual design does play a role in UX, but it’s not the only thing. There are MANY factors that come together to contribute to a product’s UX, that unfortunately we couldn’t convey through a portfolio.
They also wanted quick fixes, which is not our game. We work closely with our clients to figure out what’s really preventing them from achieving an ideal user experience, address those issues in a safe and supportive way, and then provide the solutions, tools and training they need to move forward. Ain’t nothin’ quick about that.
That doesn’t mean we drag our feet, though. We hustle. And our clients do, too.
But the really, really strange thing? We attracted a few who simply wanted us to execute their untested ideas.
You read that right: execute. untested. ideas.
For future reference, if you come to us with an untested anything, we will insist on user research like, yesterday.
So no more portfolio for us. We’ve been working on an alternative solution akin to case studies — something that showcases our talents and expertise, and highlights our process and unfair advantage without revealing our clients’ secret sauces (darn NDA’s).
Well let you know when it’s ready.
Until next time,
P.S. In case you were wondering, our one-day consults are not quick fixes. They’re a distinct combination of deep analysis, strategy and training in order to get you back on track, asap. It’s an intense day, but the real work happens afterward, which is all you :)
photo: Public Domain CC0 1.0